Connect with us

Hi, what are you looking for?

dcf-e1584627836190.png
dcf-e1584627836190.png

Florida News

DCF Closes Storefronts and Lobbies Due to Coronavirus Threat

Share this Story via Text Message, Facebook, X, Gmail, Outlook, or Yahoo Mail

On Wednesday, the Florida Department of Children and Families (DCF) temporarily closed all storefronts and lobbies to safeguard the public and employees from the spread of COVID-19.

Share this Story via Text Message, Facebook, X, Gmail, Outlook, or Yahoo Mail

On Wednesday, the Florida Department of Children and Families (DCF) temporarily closed all storefronts and lobbies to safeguard the public and employees from the spread of COVID-19. While these facilities are used to serve customers of Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF) and Medicaid programs, the department continues to use technology to ensure continuity of service.

“With more than 90 percent of our customers filing for benefits online or by phone, closing our storefronts to protect our employees and the public is the right thing to do,” said DCF Secretary Chad Poppell. “The quickest way to make changes or check the status of a client’s benefits, and avoid any wait time, is to use the ACCESS Self-Service Portal, which is available 24 hours a day, seven days a week.”

The ACCESS Self-Service Portal allows clients to apply or reapply for benefits, report changes, upload documents, check the status of a benefit application and benefits. For Floridians that can’t apply online or over the phone, during the office closures, DCF has provided a secure drop box at existing storefront locations and instructions for clients to submit information and applications without human interaction. These drop boxes will be monitored and checked throughout the day to process information timely.

To apply for food assistance (SNAP), cash assistance (TANF) or Medicaid, individuals should go to myflorida.com/accessflorida.

Clients logging in to the ACCESS Self-Service Portal should go to myflorida.com/accessflorida.

Customers are required to complete an interview to receive benefits. Customers should call 850-300-4323 (TTY 1-800-955-8771) to complete an interview telephonically.

Customers can order an EBT card, get information about EBT transactions, or report an EBT card as lost or stolen at myflorida.com/accessflorida or by calling 1-888-356-3281.

Author

  • Florida Daily

    Florida Daily offers news, insights and analysis as we cover the most important issues in the state, from education, to business and politics.

Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

<

Ed Dean: Publisher

 

Ed Dean is a leading radio and news media personality including hosting the #1 statewide radio talk show in Florida. Contact Ed.Dean@FloridaDaily.com

You May Also Like

Foreign Affairs

Share this Story via Text Message, Facebook, X, Gmail, Outlook, or Yahoo MailOn Tuesday, U.S. Sen. Marco Rubio, R-Fla., announced he “will soon release...

Florida Politics

Share this Story via Text Message, Facebook, X, Gmail, Outlook, or Yahoo MailThis week, Gov. Ron DeSantis announced what his office termed a “common-sense...

Governor Ron DeSantis

Share this Story via Text Message, Facebook, X, Gmail, Outlook, or Yahoo MailThis week, Florida First Lady Casey DeSantis announced two additional mental health...

Education

Share this Story via Text Message, Facebook, X, Gmail, Outlook, or Yahoo MailWe have moved permanently into a new workplace model, especially for those...

Follow us on Social Media