Over the weekend, the Florida Lottery announced it was closing its headquarters and all district offices to the public starting on Monday until further notice. Currently, offices remain open to employees.
The Department is actively monitoring COVID-19 and taking every precaution to help keep employees, retailers and players as safe as possible. Health and safety are the agency’s top priorities and every effort is being made to ensure the Lottery may continue providing exceptional customer service to players and the public during this time.
Lottery offices will remain open to employees during this time; all Lottery Draw game drawings are being conducted as scheduled, and winner claims and prize payments will continue to be processed via mail. For information on how to claim a Lottery prize during this office closure, visit flalottery.com.