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State CFO Patronis Provides Flood Claims Information Following South Florida Storms

Florida’s Chief Financial Officer Jimmy Patronis‘ department of state financial services issued the following statement today regarding insurance claims for the floods that recently impacted the southern region of Florida.

TALLAHASSEE, Fla. – Today, Chief Financial Officer (CFO) Jimmy Patronis provided information and resources for Florida residents who may be impacted by the torrential rain and flooding throughout South Florida last week. On Friday, CFO Patronis visited the Broward County Emergency Operations Center (EOC) to assess storm recovery needs. Listed below are insurance claims contacts for the top automobile insurance companies in the South Florida area and resources from the National Flood Insurance Program (NFIP). For individuals who have flood insurance policies for their residence through FEMA and NFIP, the CFO encourages consumers to contact their insurance agents for more information about filing a claim. Consumers may also reach NFIP directly at 877-336-2627.

“Following storms in South Florida last week that inundated communities with torrential rain and flooding, it’s important for policyholders to know who to contact to start the insurance claims process,” Patronis said. “For those residents with coverage for their home under the National Flood Insurance Program, contact your agent immediately to file a claim or visit If your automobile suffered damage as a result of flooding, please contact your auto insurer to determine if you have coverage for the loss. If you have any issues filing a claim or need additional insurance assistance, please call my Insurance Consumer Helpline at 1-877-MY-FL-CFO (693-5236) to talk to an insurance specialist. Residents must also beware of post-storm fraud and bad actors looking to make a quick buck from this storm. Always ensure you work with a reputable, licensed contractor or restoration professional and never feel forced to sign away your insurance rights or pay by cash only. These are signs of fraud, and you should report it immediately by calling my Insurance Fraud Hotline at 1-800-378-0445 or visit”

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South Florida Auto Flood Claims Information

Policyholders with damage related to the recent flooding may file a claim by multiple methods listed below:

Allstate/Castle Key


  • Online at:  
  • Via phone at: 1-800-841-3000
  • On the GEICO mobile app.


  • Online at:
  • Via phone at: 1-800-776-4737
  • On the Progressive mobile app.

State Farm

  • Online at:  
  • Via phone at: 1-800-SFCLAIM (732-5246)
  • On the State Farm mobile app.
  • Contacting your State Farm agent.


  • Online at:  
  • Via phone at: 800-531-USAA (8722)
  • On the USAA mobile app.

Policyholders may visit for the latest updates on the South Florida flash flooding auto claim Information.

Important Storm Recovery Tips and Resources from FEMA’s National Flood Insurance Program:

General information on the NFIP

Filing Your Claim:

Recovering from a flood:

For additional storm-related information, visit

For insurance questions, Floridians can reach out to the Department of Financial Services at

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