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miami international airport

Embry Riddle Uses Analytics to Rate Airlines With Delta Out Front

Dr. Brent Bowen, a professor of aeronautical science at Embry Riddle, says we should forget opinions and skewed analysis. His study simply asks a few questions: how often do passengers land on time; how often does luggage arrive with the passengers; how often are passengers bumped off flights; and how well does the airline provide customer service.
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